Consultation Booking Terms

These Consultation Booking Terms explain how appointments are arranged for Finishing Worx residential painting and finishing services. We aim to provide a clear and simple booking process so customers understand appointment requirements, communication steps and service arrangements before work begins.

1. Appointment Requests

Customers can request a consultation appointment through our website contact page or by contacting our team directly. All appointment requests are subject to availability and confirmation from Finishing Worx.

2. Booking Time Requirements

To help us prepare for each appointment, consultation requests must be submitted at least 1 day in advance. Same-day appointments are not available.

For example, an appointment requested for Monday must be submitted no later than Sunday.

3. Consultation Process

During the consultation process, we may discuss:

  • The area requiring painting or finishing work.
  • The type of service requested.
  • Estimated preparation requirements.
  • Suitable scheduling arrangements.

Final service arrangements are confirmed after the requirements have been reviewed.

4. Payment Arrangements

Payment arrangements are confirmed after the service requirements have been reviewed.

Finishing Worx does not process online payments through this website.

After confirming the service details, customers will receive payment information and booking arrangements through our official communication channels.

Available payment methods may vary depending on the agreed service requirements.

5. Appointment Changes

If customers need to change an appointment time, please contact us as soon as possible. We will try to provide an alternative appointment time based on availability.

Changes requested less than 24 hours before the scheduled consultation may not always be accommodated.

6. Customer Preparation

Customers are responsible for providing accurate information about the property area and requested work before the consultation.

Clear access to the relevant area should be available at the agreed appointment time.

7. Service Information

Any estimated prices or timeframes discussed during consultation are based on the information available at that stage. Final arrangements may change if the condition of the property area differs from the information originally provided.

8. Disclaimer

Finishing Worx provides painting and finishing services based on the information supplied by customers and the condition of the property area at the time of assessment.

  • We cannot guarantee exact completion times where unexpected site conditions affect the work process.
  • Customers are responsible for informing us of any important property conditions before work begins.
  • Colour appearance may vary depending on lighting conditions, existing surfaces and chosen materials.
  • Finishing Worx is not responsible for delays caused by circumstances outside our reasonable control.

9. Contact Information

THE FINISHING WORX LTD

Company Number: 16956320

Unit 13, Henley Business Park, Trident Close, Rochester, United Kingdom, ME2 4FR

Email: hello@finishingworx.uk

Phone: +44 1634 451 779