Terms & Conditions
These Terms & Conditions explain the arrangements between Finishing Worx and customers using our residential painting and finishing services. By requesting information, arranging a consultation or booking a service, customers agree to these terms.
1. About Finishing Worx
Finishing Worx is operated by THE FINISHING WORX LTD. We provide residential interior painting and finishing services, including wall painting, door repainting, ceiling touch-ups and minor paintwork improvements.
Our website provides information about our services and allows customers to contact us regarding potential work requirements.
2. Service Requests
Customers can contact Finishing Worx with details of their required painting or finishing work.
Information provided by customers should be accurate and complete to allow us to understand the requested service.
- Customers should provide suitable details about the property area and requested work.
- Additional information may be requested before confirming arrangements.
- Service availability depends on scheduling and project requirements.
3. Consultations & Booking
Consultations and appointments must be arranged through our official communication channels.
Appointments must be requested at least 1 day in advance. Same-day appointments are not available.
A booking is considered confirmed only after the service details, schedule and arrangements have been agreed.
4. Service Pricing
Prices are based on the information available at the time of assessment and may depend on the size, condition and requirements of the work area.
- Small repairs and touch-up work may have different pricing from larger painting tasks.
- Additional work outside the agreed requirements will be discussed before proceeding.
- Final arrangements are confirmed after reviewing the service requirements.
5. Payment Arrangements
Payment arrangements are confirmed after the service requirements have been reviewed.
Finishing Worx does not process online payments through this website.
Customers will receive payment information and service arrangements through our official communication channels after confirmation.
Available payment methods may vary depending on the agreed service requirements.
6. Customer Responsibilities
Customers are responsible for ensuring:
- The property area is accessible at the agreed appointment time.
- Information provided about the work area is accurate.
- Personal belongings are moved or protected where necessary before work begins.
- Any important property conditions are communicated before the service starts.
7. Materials & Finishing Results
Painting results may vary depending on existing surfaces, previous coatings, lighting conditions and selected materials.
Finishing Worx aims to complete work with care and attention to detail based on the agreed service requirements.
8. Changes & Additional Work
If additional work is identified during the service process, customers will be informed before any further arrangements are made.
Changes to the original service requirements may affect the estimated price or completion timeframe.
9. Cancellation & Refunds
Cancellation requests are handled according to our Cancellation & Refund Policy.
Customers should contact Finishing Worx as soon as possible if they need to change or cancel an appointment.
10. Disclaimer
Finishing Worx provides residential painting and finishing services based on the information supplied by customers and the condition of the property area.
- We cannot guarantee exact completion times where unexpected conditions affect the work process.
- Final appearance may vary due to existing surfaces, lighting and material characteristics.
- Customers are responsible for ensuring suitable access to the work area.
- Finishing Worx is not responsible for delays caused by circumstances outside our reasonable control.
- Customers should review service details before confirming arrangements.
11. Policy Updates
These Terms & Conditions may be updated when our services or business procedures change.
Updated terms will apply from the time they are published on this website.
12. Contact Information
THE FINISHING WORX LTD
Company Number: 16956320
Unit 13, Henley Business Park, Trident Close, Rochester, United Kingdom, ME2 4FR
Email: hello@finishingworx.uk
Phone: +44 1634 451 779

